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Have a question about our services you can't find the answer to on our website
or support site?
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Our Location
Webstrike houses it's servers in the world-class facility (365main.net)
in San Francisco. This is truly a great facility and we share the centre
with other companies requiring 100% uptime such as CNET, Sun and Charles
Schwab.
SAN FRANCISCO FACILITY
Connectivity
- Two connection entry vaults at building property line, currently supporting 864 strands of fiber-optic cable.
- Redundant cable and fiber-optic vaults guarantee room for massive network expansion through multiple existing duct banks.
- Four major carriers (XO, MFN, WorldCom & Pacific Bell) currently utilize the building's fiber-optic access, with fiber capacity to spare.
- Diverse, redundant paths to MDF and Telco rooms.
- Telco environments with 8,000 amps of DC distribution are available on the first floor.
- One MDF (Main Distribution Frame) room per two computing rooms, assuring survivability through an isolated disaster.
- POP (Point of Presence) services on-site.
- Cross Connecting services available on-site.
Security
- CCTV monitoring 24/7/365 by both hidden & visible CCTV systems in all essential perimeter and interior areas. Remote joystick control of camera heads. All surveillance videotape is archived on-site.
- Designed for on-site security staff 24/7/365 with responsibility for access control, CCTV monitoring, and asset protection for facility.
- Outer perimeter walls of computing spaces are Level III resistant against bullet, EMF and explosive attacks.
- Card access system controls all entry points.
- Physical alarms on stairwells and exterior doors.
- Office areas are separated by secured card access.
- Limited access by authorized personnel only beyond lobby entrance.
- Key access only to computing vaults, cages and cabinets.
- Computing areas are separated by access codes. Tenants will have access to their specific locations only.
- Proprietary alarm systems within tenant spaces.
- Corridors remotely sealable from CCTV station to create “man-trap”.
- Equipment and parcels checked in at front desk.
Fire suppression
- FM200
- Single lock, pre-action dry pipe sprinkler system
- Fire Extinguishers
Power and Backups
- 35-kilovolt primary feed established from PG&E.
- Ten 2.1 megawatt Hitec CPS (Continuous Power Systems) units on-site, identical to power backup systems utilized by the U.S. Department of Treasury, NATO Radar Silo installations, Intel, IBM and the air forces of Israel and Brazil.
- Power backup system features N+2 redundant architecture with multiple levels of manual bypass for system maintenance.
- Each computer room equipped with multiple static transfer switch PDU's (Power Distribution Units), redundantly fed from separate sources.
- State-of-the-art induction coupling (flywheel) system stores energy to cover power interruptions or switchover to backup power. Constant-on status provides power conditioning for critical loads.
- Less than 1/4 cycle (0.004 second) transfer time for any power outage or anomaly.
- Flywheel system eliminates need for legacy battery-based UPS systems, which account for 79% of core power failures in large-scale data center environments (per Uptime Institute).
60,000 gallons of fuel stored on-site for 72 hour full-load power capacity.
- Contracts in place with two fuel providers for ongoing self-generation.
- Diesel fuel fill ports at building exterior for convenient tanker access during major events.
Building Facts and Figures
- Located on natural bedrock slab.
- State-of-the-art redundant systems for power, HVAC, security, seismic precautions and fire suppression.
- Total dedicated computing area 96,176 square feet.
- Eight computing rooms divisible into flexible spaces by tenants.
- Located immediately adjacent to Bay Area fiber-optic consortium on Harrison Street.
- Fifth floor penthouse of 28,936 square feet for centralized facility support and backup equipment.
- Secure, 51-space underground parking for tenants and guests.
- Office Space Total 14,800 square feet.
- Total Building Square Footage 191,899 (excluding parking).
Intelligent Planning and Design
- Highly sophisticated Building Monitoring System operates 24/7/365 with forensic capabilities.
- Network-neutral connection platform located on first floor. Easy access to multiple carrier cross connects.
- Easy-access data center floor plates are raised 24” above cement, with identical central trunk architecture on each floor for shortest wire runs.
- Laser-based VESDA (Very Early Smoke Detection) combines with heat detectors in tightly defined zones. Fire events are quickly isolated and extinguished without impact to surrounding areas.
- Ceilings have pre-installed main run cable troughs for connectivity to MDF (Main Distribution Frame) rooms.
- Central MDF rooms are isolated from computing floor areas.
Sectioned collocation rooms are large enough to group critical staff, but small enough to isolate in case of critical events.
- Roof space available for satellite dish mounting.
- Support office space conveniently accessible from each colo for continuous systems coverage.
- 10,000 lb. freight elevator and extra-wide hallways ease major equipment maneuvering and loading.
- External loading dock with easy street access for all tenant deliveries.
Renovation Summary
- $130 million was invested to renovate the building into a secure, state-of-the-art data center facility.
- $30 million in structural upgrades alone, including base isolation system, complete foundation upgrade, major column upgrades and complete shear wall reconfiguration/upgrade.
- Building has been granted “Essential Facility” status, assuring that facility will remain operational during and after a major earthquake, and that tenants will be allowed on-site without the city inspection required of non-essential structures.
- Added fifth-floor penthouse centralizes facility support and backup for electrical and mechanical systems.
- Existing basement renovated into secure underground parking garage.
- All “uptime” needs for tenant's data installations are provided redundantly.
- Entire structure meets Bellcore Network Equipment Building System (NEBS: FR 2063) standard for Essential Facilities, and most recent 1997 UBC (Uniform Building Code) standards.
- Currently the most secure and well-equipped data center in San Francisco Bay Area.
Seismic Retrofit
- State-of-the-art seismic base isolation system.
- Probable Maximum Loss (PML) for major earthquake calculated to be 2.5% of building assets, per Skidmore Owings & Merrill.
- Building is designed to withstand “A once-in-a 1,000 year earthquake” per 1997 Uniform Building Code.
- Lateral displacement capability of 15 inches exceeds predicted MCE (Maximum Capable Earthquake) movement of 12 inches.
- Foundation was completely upgraded using an integrated grade beam system.
- Breakaway expansion joints in sidewalks and walls protect base of walls from ground shearing.
- Network access and service points are seismically anchored and braced, including conduits, fiber distribution, cable trays and other equipment piping.
- All mechanical/electrical and HVAC systems are also seismically anchored and braced, including plumbing, ductwork, chillers, heat exchangers, transformers and generators.
- Interior partition walls and ceilings are seismically braced for tenant safety, even though these are not load-bearing structures.
- Access flooring system is designed to resist seismic loads from tenant's anchored computer racks, pedestals and bins.
- Computer Room Air Conditioning (CRAC) units, Power Distribution Units (PDU's) and Remote Power Panels (RPP's) have been anchored to a structural slab independent of the access flooring system.
- Building's “Essential Facility” status ensures continued tenant operation during and after an earthquake.
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