A 30-day Money-back Guarantee is offered with all of our hosting plans, and ensures that if you are not completely satisfied with our service, within the first 30 days, for any reason, you can cancel your account and receive a full refund on all hosting fees.

The eXtreme Guarantee represents our eXtreme commitment to the quality of the products we offer. It also guarantees that the services we provide will always be the fastest, most advanced, most reliable and most highly supported available. We have broken down the eXtreme guarantee into four feature sets below:

Speed

• With unlimited bandwidth, you can be sure we are serious about speed. Transfer rates from EasyCGI's network will always max out your Internet connection.
• EasyCGI maintains two 1000 Mbps (Gigabit) ethernet connections to the Internet. Each of these lines is 1,500 times faster than a broadband DSL connection!
• EasyCGI's network load is kept extremely low, which produces some of the fastest ping times on the Internet.
• The entire EasyCGI network is redundantly interconnected with fiber optic 1000 Mbps (Gigabit) ethernet.

Technology

• Microsoft Windows Server 2008 and Internet Information Services 7.0 (IIS7) offer the most advanced hosting server platform, designed to power the next-generation applications. Windows Server 2008 allows you to develop, deliver, and manage rich user experiences while IIS7 provides a secure, easy to manage platform for developing and reliably hosting web applications and services. EasyCGI proves its commitment to providing cutting edge technology by offering Windows 2008 hosting prior to Microsoft's official release.
• EasyCGI supports all of the latest web hosting related technologies for Windows. We are constantly updating our systems, software, and services to accommodate the latest and greatest technology as it becomes available.
• The EasyCGI control panel is the most advanced, feature-filled control panel for Windows web hosting available on the market, hands down. Our control panel is developed completely in-house, giving us the ability to wrap new and existing features around our users' needs, the Windows OS, and its applications.

Support

• 24x7 support is a standard feature on all EasyCGI accounts. Support representatives are available 365 days a year via email, telephone, or our ticketing system.
• Our expert staff can quickly and efficiently resolve even the most complex problems you may encounter while developing your website.
• View testimonials to see real people that swear by our quality support.

Reliability

• Networks and servers are monitored 24x7 to provide the most secure system possible.
• Redundant GigE fiber optic ethernet Internet uplinks to varied geographic locations.
• EasyCGI directly peers with 7 of the largest Internet backbones: UUNET (Verizon/MCI), Sprint, Savvis, Verio, Global Crossing, InterNAP and NAC.
• Fiber optic ethernet transit is provided by Verizon and Optimum Lightpath. Both are highly redundant SONET ring networks with 100% uptime.
• Fully redundant Cisco networking hardware in our datacenter with isolated paths out each of our Internet uplinks.
• EasyCGI uses only top of the line Dell hardware with RAID mirroring and 4 hour on site support contracts.
• Backups on network storage make data recovery highly accessible. Even in a disaster recovery scenario, a server can be completely restored within two hours.